Learn the e-commerce dialect – we all speak warehousing, but there is a definite dialect used on the B2C side and clients can tell immediately if you’re not from around these parts! They speak in orders and not pallets, and units vs. cartons….. and a lot more. But, it is easy to update your dialect!
We have a WMS and TMS, but how do we leverage them to handle a much higher number of orders/day without overloading the systems? How do we manage orders in a low-touch way to get them out quickly to satisfy today’s standards – orders received by a certain time today ship today or maybe tomorrow)? Areas of focus: